Monday, November 8, 2010

Optimizing Windows 7 Desktop Delivery over WAN using Cisco WAAS

As the migration to Windows 7 as the desktop operating system picks up, IT organizations are looking at hosting desktops in the data center using Virtual Desktop Infrastructure (VDI) as the desktop delivery method. We are finding that this is especially popular in the finance, healthcare, and federal verticals where security and compliance makes VDI an attractive choice. Moreover, IT managers in other vertical industries are interested in this technology as a flexible option to serve their employees while assisting with their desktop management goals.

One of the ongoing dilemmas for IT continues to be ensuring a good user experience for any new method used for delivering applications to end users. Many users are in remote branch offices, campus locations, or are mobile; as a result these users are separated from the data center by the Wide Area Network (WAN). Limited bandwidth (per user) on the WAN pipes, high WAN latencies, packet loss, and more often a combination of all three, impacts the user experience significantly. This is where the Cisco WAN optimization solution (Cisco WAAS) can assist IT with delivering a rich Windows 7 user experience to remote users while reducing the need for bandwidth upgrades.

If one looks at the usage profile, users are typically using productivity applications (eg: email, web, document preparation, presentations, etc), and accessing corporate videos for training as well as printing documents. These users are accustomed to getting a rich experience using applications locally on their Windows 7 desktops. The goal of the Cisco WAAS solution is to maintain this rich experience when the desktop moves to the data center, and is delivered using a VDI delivery protocol such as Microsoft RDP over the WAN.